QA Lead

About us

Exient is a renowned developer and publisher of both free-to-play and premium games, with successful titles such as Lemmings, Angry Birds Transformers, and Dancing with the Stars. With offices in Malta and a remote team in the UK, we are a team of over forty passionate and friendly professionals from diverse backgrounds. Since our inception in 2000, we have partnered with industry giants like Activision, Disney, Rovio, EA, Sony, and Ubisoft to create memorable gaming experiences. As we continue to grow, we seek talented individuals who share our passion for gaming to join our team.

About the Role

We are currently looking to recruit a QA Lead to manage our growing QA and player support team, working on both internal and customer projects across a range of platforms. QA plays a crucial role as our first line of defence between our rapid-paced product iterations and millions of players. In addition to managing the team, you will work closely with developers, artists, game designers, and producers to create products we’re deeply proud of and ensure our players have the best experience possible. This is an exciting opportunity to help us expand and lead a dynamic team dedicated to delivering top-quality gaming experiences.

Responsibilities

• Lead and manage a team of QA Testers and Player Support Specialists
• Hire new team members as needed to support the growing demands of the department
• Efficiently manage resource allocation across various projects
• Foster a positive and collaborative culture within the QA department
• Mentor team members to help them develop and grow professionally
• Collaborate with the QA team to create and maintain Release Candidate (RC) checklists
• Work alongside the scrum teams to assess and validate builds
• Ensure the QA team monitors release stability in conjunction with the product and analytics teams
• Maintain awareness of new feature statuses and identify potential risks to release plans
• Collaborate closely with other leads and represent the QA department within the organisation
• Manage the submission and release process in partnership with the rest of QA and production
• Maintain our testing device library and identify new devices as needed
• Ensure the QA team checks for, flags, and monitors issues occurring on specific devices or operating systems
• Ensure efficient communication flow between the player community, our ticketing system, QA team, and scrum teams to deliver the best possible product to our players

Required

• A minimum of five years of QA experience in the video games industry
• Demonstrated strong leadership skills
• Strong knowledge of Google Play Store and App Store backends, tools, and functionalities
• Knowledge of mobile app submission and release processes
• Understanding of the game development pipeline
• Knowledge of the video game industry and market trends
• Understanding of device limitations and player expectation 
• Knowledge of Agile development frameworks (SCRUM) is essential
• Experience working with Jira, Confluence. Knowledge of tools such as Device Farm and Testmo would also be beneficial
• Experience working with source control systems such as P4 and Git
• Willingness to work in an office environment

Interpersonal Skills

• Fluency in English is essential
• Great communication skills and strong leadership abilities
• Detail-oriented problem-solving capabilities and attention to detail
• Quality-driven mindset
• Curious and analytical nature

All applicants must be based in Malta or willing to relocate.