About the job

SummaryBy Outscal

Customer Success Analyst supporting K-12 schools, managing onboarding, renewals, and customer data. Requires excellent communication skills and experience with ed-tech.
We are a global learning platform that empowers educators to motivate learners through technology. We are used in diverse learning environments, including K-12, higher education, and corporate settings. Quizizz has organically grown to 75M monthly active users in 100+ countries. The US is a significant market for us, where 80% of the schools trust us in their classrooms. We are a high-growth, profitable SaaS company backed by leading venture investors, including Tiger Global, GSV, Nexus Venture Partners, and others. 

We are a passionate, tech-first team working on challenging problems to improve learning. Our mission is to motivate every student in the world by empowering every teacher and we thrive on building delightful product experiences by moving fast, leveraging data, and interacting with a passionate user base.

Joining the schools team at Quizizz, this Customer Success Manager role focuses on partnering with K-12 schools across the U.S. It’s a high-scale position managing a large volume of accounts, each with a varying Annual Recurring Revenue (ARR). Our approach combines strong data insights and the use of sophisticated Customer Success tools to enhance the educational journey and achieve strategic goals.

What you'll do....

    • Operational Support for Customer Success Managers - Provide back-end support for onboarding and renewal processes to facilitate customer success operations.
    • Onboarding Support - Set up and configure customer instances on the Quizizz as part of the internal onboarding process, manage user additions and updates within customer accounts & Perform integrations of customer tools with Quizizz, focusing on data alignment and system compatibility.
    • Renewal Operations - Generate and manage renewal quotes to support future renewals for the CS Team & Handle administrative tasks associated with contacting customers about renewals, focusing on data accuracy and timely processing.
    • Customer Data Management - Conduct research to identify key personas and decision-makers in customer organizations & Update and maintain the accuracy of customer contact information in the CRM, ensuring data integrity and operational usability.

Who you are....

    • Excellent written communication skills and impeccable grammar.
    • Comfortable working US hours - 4 days in office & 1 day remote.
    • Experience in consumer products in the ed-tech sector is a bonus.
    • Passionate about education & positively impacting every teacher and student across the globe.
    • Open and available to a potential conversion to a full time role by the end of 6 months.
undefined

About The Company

Quizizz is a teaching platform that lets you deliver instruction that's relevant for every student with a boost from AI. With Quizizz, educators can plan engaging yet rigorous quizzes, lessons, or activities for any grade level or subject in minutes.


With over 50 million users across 150 countries, our global platform has been empowering educators to motivate and engage learners around the globe since its inception. We started by building features to gamify learning and make different assessments engaging and fun. 


Today, educators can plan their content in seconds, not weekends, with Quizizz AI and our vast library of over 400 million questions while having the flexibility to accommodate every student's needs with read-aloud, audio responses, translation, and leveled text. Keeping our core of motivating every learner, we offer multiple gamified-for-growth elements such as Power-ups, Team Mode, Leadership Boards, etc. 


Our platform is secure, with multiple platform integrations, SSO, and relevant offerings available for schools and districts. 


We make it possible. Teachers make it personal.


Join our mission at www.quizizz.com and use your ideas to shape the future of learning. 

Karnataka, India (On-Site)

Karnataka, India (On-Site)

Karnataka, India (On-Site)

Karnataka, India (On-Site)

Karnataka, India (On-Site)

Karnataka, India (On-Site)

Karnataka, India (On-Site)

Karnataka, India (On-Site)

View All Jobs

Similar Skill Jobs

2K - Environment Artist

Valencian Community, Spain (On-Site)

31st Union - Environment Artist

Valencian Community, Spain (On-Site)

King - Senior Manager, Performance Marketing Manager

England, United Kingdom (On-Site)

King - Performance Marketing Manager

England, United Kingdom (On-Site)

Polygon Labs - Gaming BD Associate

England, United Kingdom (Remote)

Polygon Labs - Gaming BD Associate

United States (Remote)

Casumo - Customer Service Ambassador - English

Ohio, United States (Hybrid)

Sporty Group - HR Admin/Office Manager, Spain

Community Of Madrid, Spain (Hybrid)

That's No Moon - Communications Specialist

California, United States (Remote)

Jobs in Bengaluru, Karnataka, India

Dream Game Studios - AVP - Product Marketing

Maharashtra, India (On-Site)

Krafton  - Associate - Corporate Development

Karnataka, India (On-Site)

Technicolor Creative Studios - Senior Taxation Associate

Karnataka, India (On-Site)

Technicolor Creative Studios - Accounts Receivable Accountant

Karnataka, India (On-Site)

trailerpark - PRODUCTION CO-ORDINATOR - APAC

Maharashtra, India (On-Site)

Emerson - Automation Engineer

Maharashtra, India (Hybrid)

MN Engineering Solutions Inc. - Motion Graphic Designer

Tamil Nadu, India (On-Site)

Adani Enterprises Limited - Sr. Officer

Gujarat, India (On-Site)

Krafton  - Legal Counsel

Karnataka, India (On-Site)

Operations Jobs

PlayStation Global - Workplace Manager

California, United States (Hybrid)

Sporty Group - HR Admin/Office Manager, Spain

Community Of Madrid, Spain (Hybrid)

Ubisoft - Service Manager

Quebec, Canada (Hybrid)

Samsung Semiconductor - Manager, NAND/SSD Business Enablement

California, United States (Hybrid)

Embark Studios - Customer Support Operator - Games

Stockholm County, Sweden (On-Site)

Voodoo - Legal Intern - Corporate/M&A

Île-de-France, France (Hybrid)

Aristocrat Gaming - Customer Operations Trainer

Sliema, Malta (Hybrid)

Aristocrat Gaming - Field Service Technician

Nevada, United States (Hybrid)

Moonbug Entertainment - Finance Assistant - Temp

England, United Kingdom (On-Site)

Technip Energies - Executive - Procurement Operations

Uttar Pradesh, India (On-Site)

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug