Concession Prevention Program Analyst (Short term - 11 months), IN Security & Loss Prevention

1 Week ago • Upto 2 Years
Create a profile and let recruiters contact you

About the job

SummaryBy Outscal

This role requires a graduate with technical (IT) knowledge, data analysis skills, and proficiency in Microsoft Excel and the internet. The candidate will analyze customer refund claims, resolve trouble tickets, create reports, and work with stakeholders to control issues impacting resolution output.

About the job

Description

This is an important position in an impact role team that not only impacts customers across the country but also the bottom line of the organization directly. The candidate will perform the (not limited to) the following tasks:

  • Resolve trouble tickets (tt) related to refund claim by customers.
  • Analyse/perform multiple checks using multiple tools to verify customer claim.
  • Handle escalation cases.
  • Meet daily TT resolution targets while maintaining tt quality parameters.
  • Create reports on loss data, RCA and related trends over time.
  • Connect with stakeholders from other teams to control issues impacting tt resolution output.

Basic Qualifications

  • Graduate with some technical (IT) related knowledge.
  • Data analysis
  • Good working knowledge on with Microsoft Excel, Internet.
  • Should be able to learn new tools as per job requirement.

Preferred Qualifications

  • Working knowledge on Tableu.
  • SQL query building & data extraction.


Company - ASSPL - Karnataka

Job ID: A2726808

About The Company

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.


Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.


Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.


You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

View All Jobs

Similar Skill Jobs

InMobiInMobi - Account Manager - Microsoft Advertising

Gauteng, South Africa (On-Site)

Ubisoft - Comptable Général (F/H/NB)

Île-de-France, France (Hybrid)

Ubisoft - Analyste fonctionnel

Quebec, Canada (Hybrid)

Electronic Arts - Data Analyst Intern - SUMMER 2025 (3-months)

Texas, United States (On-Site)

Electronic Arts - Manager, Enterprise FP&A - Strategy & Planning

California, United States (On-Site)

Electronic Arts - Data Analyst Intern

Community Of Madrid, Spain (On-Site)

Electronic Arts - Systems Software Engineer Intern - C++

Community Of Madrid, Spain (On-Site)

Electronic Arts - Director of Engineering, Software Quality

British Columbia, Canada (On-Site)

Jobs in Bengaluru, Karnataka, India

Tata Consultancy Servicess - Generative AI Engineer

Maharashtra, India (On-Site)

CodeVyasa - Senior React js Developer

Maharashtra, India (On-Site)

Second Talent - Full Stack Engineer

Maharashtra, India (Hybrid)

DroneStark Technologies - Drone Firmware Engineer & Test Pilot

Maharashtra, India (On-Site)

Infogain - iOS Developer (Senior)

Maharashtra, India (On-Site)

Infogain - Frontend React Developer (Lead)

Karnataka, India (On-Site)

Infogain - Frontend VueJS Developer (Senior)

Maharashtra, India (On-Site)

Texas Instruments - ESD Product Specialist

Karnataka, India (On-Site)

TRUSTKLUB - Aem Developer

West Bengal, India (On-Site)

Xogar Games - Unreal Developer - Contractual Role

Karnataka, India (On-Site)

Software Engineering Jobs

CodeVyasa - Senior React js Developer

Maharashtra, India (On-Site)

Second Talent - Full Stack Engineer

Maharashtra, India (Hybrid)

DroneStark Technologies - Drone Firmware Engineer & Test Pilot

Maharashtra, India (On-Site)

Infogain - iOS Developer (Senior)

Maharashtra, India (On-Site)

Infogain - Frontend React Developer (Lead)

Karnataka, India (On-Site)

Infogain - Frontend VueJS Developer (Senior)

Maharashtra, India (On-Site)

Keywords Studios (Player Support) - Senior Artist - ZBrush

British Columbia, Canada (Hybrid)

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug