About the job

SummaryBy Outscal

Associate Producer needed for live operations product. Responsibilities include Japanese-English translation, fan feedback management, and asset creation. Must have business-level Japanese and English proficiency, 2+ years of localization experience, and excellent communication skills.

** This is a hybrid position and required to work in CA when working remotely. **


About the company:

Located in Redondo Beach, CA, GungHo Online Entertainment America Inc. is the U.S. subsidiary of the Japanese game company GungHo Online Entertainment, Inc. Publishing titles across multiple platforms ranging from console to handheld and mobile, our group is comprised of veterans from various aspects of the industry brought together by one simple thing: a love of gaming.


Position Summary:
Associate Producer is responsible for the upkeep of a live operations product. Job duties also include maintaining records of a game title, checking for fan feedbacks, and ensuring the accuracy of the information handled. If you wish, this position may have a path towards becoming a Producer depending on performance.


What you'll be doing: 

  • Primary liaison between the Japanese development teams and GOEA production team for a live operations title.
  • Responsible for monitoring product updates and maintenances.
  • Request information required for social media and marketing efforts.
  • Share fan feedback with Japanese development teams.
  • Accurately translate informational material from written Japanese to English and vice versa.
  • Provides game assets to promote the game (screenshots, art, video capture).
  • Obtains clearance for use of assets for PR usage from the IP holders of the developed title.
  • Generates ideas on how to utilize available assets to promote the game via events/tradeshows.
  • Work with Community Management to coordinate post-launch content development.
  • Establish and communicate KPI targets.
  • Provide feedback on marketing material.
  • Check accuracy of in-game messaging.
  • Check accuracy of messaging on all official channels.
  • Ensure correct timings of messages, announcements, and reveals.
  • Manage and mentor more junior members when assigned.
  • Ensure that company goals are communicated to reports.


Qualifications and desired experience:

  • Must be business level in English and Japanese (both written and verbal)
  • Bachelor's degree (preferred).
  • Between two year to four years of localization experience in the same or similar position preferred.
  • Excellent attention to detail.
  • Proficiency with Microsoft Word, Excel, and PowerPoint. 
  • Flexible to work overtime. 
  • Willing to travel for business as needed.
  • Excellent interpersonal and communication skills. 
  • Proven track record of generating results in a data-driven environment is plus.
  • Strong public speaking and presentation skills are plus.
  • Passion for games! 


Why you want to work here:

At GungHo, we’re enthusiastic about creating fun games and we’re always looking for talented individuals with whom we can share our passion. We have a highly collaborative, playful, and laid-back culture where everyone wants to work together to get things done. Everyone is a true specialist in his/her/their own field so you will constantly learn new things from your fellow coworkers while sharing your own knowledge with them.


Perks: 

  • 100% employer-paid insurances: Health insurance (PPO Medical, Dental, and Vision), Life insurance, and Long Term Disability insurance
  • 401(k) and Roth 401(k) with employer match
  • Competitive paid time off: Vacation, Personal time, Sick Leave, Holidays, and Winter Breaks.


Salary Range: $53,000 - $69,000

$53.0K - $69.0K/yr (Outscal est.)
$61.0K/yr avg.
California, United States

About The Company

GungHo Online Entertainment America is a multiplatform publisher dedicated to delivering the best titles, content and support for the online gaming community. Established in 2012 and led by former Square Enix and XSEED Games executive Jun Iwasaki, GungHo Online Entertainment America is the US division of GungHo Online Entertainment (GOE), an established Japanese publisher. GungHo Online Entertainment America's content partners include leading developers Grasshopper Manufacture, Game Arts, Acquire, and Gravity, all of which are subsidiaries of GOE. GungHo Online Entertainment America publishes and distributes network-oriented games for console, handheld, mobile, tablet, and MMO-style games for PC. GungHo Online Entertainment America is located in Redondo Beach, CA.

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