Assistant Manager - Nintendo San Francisco Store

About Nintendo: Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Pokémon™, Animal Crossing™, Pikmin™ and Splatoon™, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.8 billion video games and over 850 million hardware units globally. From the launch of the Nintendo Entertainment System™ more than 30 years ago, through today and into the future, Nintendo’s continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

Nintendo is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our products, the diverse consumers we represent, and the communities we call home. We do all of this with kindness, empathy and respect for each other.

DESCRIPTION OF DUTIES:

• Drives store execution and performance while ensuring brand consistency and store presentation.

• Oversees day-to-day planning and operational accountability for sales and customer service.

• Clearly communicates all expectations to team and holds team accountable for expectations.

• Coaches, trains, and motivates staff to reach performance goals.

• Leads team by taking initiative, leading by example, and enthusiastically adapting change.

• Actively participates in interviewing, selecting, and training new hires.

• Monitors and evaluates performance, provides timely feedback (for recognition, disciplinary action, developmental conversations, and performance review process).

• Supervises schedules and staffing levels to ensure high levels of customer service.

• Identifies and coordinates opportunities to increase customer interactions, drive store traffic, and create sales.

• Ensures adherence to opening and closing procedures, inventory cycle counts, inventory control procedures, and other operational guidelines.

• Plans and executes new product launches, events, contests, and/or promotions.

• Ensures brand appropriate product presentation and store appearance.

SUMMARY OF REQUIREMENTS:

• Four to six years of related experience, including at least two years as assistant manager.

• Strong leadership and problem solving skills.

• Excellent communication skills.

• Accurate cash and inventory control experience.

• Attention to detail and accuracy.

• MS Office proficiency (Excel & Word required; PowerPoint and Access preferred).

• Applies operational business practices and coordinates with other closely related areas to improve efficiency.

• Undergraduate degree in Business, Marketing, a related field, or equivalent combination of education and experience.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is onsite in San Francisco, CA and not open to remote status at this time.

This position includes a base salary range of $71,500 - $114,000 annually, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off. Please see our Benefits & Perks page for more benefits information.