BTI Solutions

Mobile Device Field Test Engineer

Mobile Device Field Test Engineer with 0-2 years of experience in telecommunications. Must have strong communication, Korean and English proficiency, root cause analysis, decision analysis, and process mapping skills.

<div class="JobDetails_jobDescriptionWrapper___tqxc JobDetails_jobDetailsSectionContainer__o_x6Z JobDetails_paddingTopReset__IIrci" data-brandviews="MODULE:n=joblisting-description:eid=428313:jlid=1009440205294" data-triggered-brandview=""><div class="JobDetails_jobDescription__uW_fK JobDetails_showHidden__C_FOA" data-brandviews="PAGE:n=joblisting-serp-page:eid=428313:jlid=1009440205294" data-triggered-brandview=""><div><div><div><div><div><div><div><div><div><div>Why work with us?</div><div></div><div>
Proven people.</div><div></div><div><div>
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.</div><div></div><div>
Proven process.</div><div></div><div><div>
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.</div><div>
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.</div><div>
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.</div><div></div><div>
Proven results.</div><div></div><div><div>
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.</div><ul><li>
95% client satisfaction rate – measures client satisfaction vs. expectations.</li><li>
Our clients have worked with us for over 10 years, on average.</li><li>
BTI Solutions counts 4 Global Telecommunication companies as clients.</li><li>
Client referrals are BTI Solutions’ largest source of new clients.</li><li>
Google Review 4.4, Facebook Review 4.8</li></ul></div></div></div></div></div></div></div></div></div></div></div><div></div>
Mobile Device Field Test Engineer<div>
Software Tester 4<br>
<br>
Essential Duties &amp; Responsibilities:<br>
<ul><li>Identify potential problems/risks and maintain a risk management program before conducting user trials.</li><li>Recruit and manage a user pool for ongoing and upcoming projects, providing on-site training as needed.</li><li>Ensure proper device setup for user trials and monitor issues registered during the trial period, ensuring fixes are provided before market launch.</li><li>Analyze user data to identify issue trends and user patterns in pre-launch devices.</li><li>Create periodic project status reports and final reports upon project completion.</li><li>Monitor and control projects based on business objectives and key performance indicators.</li><li>Conduct pre/post surveys for user trials and in-depth analyses on user behaviors related to specific product features.</li><li>Coordinate with cross-functional teams to align carrier and manufacturing schedules with user trial schedules.</li><li>Determine courses of action for task completion with minimal guidance.</li><li>Gather and analyze data, prepare presentations, and plan/prioritize multiple work assignments.</li><li>Communicate professionally with internal/external users to maintain positive relationships and strengthen the user pool.</li><li>Solve complex problems creatively, drawing from learned concepts.</li><li>Contribute to the development of concepts and techniques, completing complex tasks efficiently and effectively.</li><li>Work on complex assignments requiring judgment and initiative, determining methods and procedures for new assignments.</li><li>Mentor or coach team members as needed.</li></ul><br>
Qualifications (Background and Experience):<br>
<ul><li>Bachelor's degree in Engineering, Information systems, Industrial Engineering, Consumer Behavior, Business Administration, Analytics or related field.</li><li>0-2 years' experience in the telecommunications industry.</li><li>Strong communication skills for demonstrations and end-user training.</li><li>Proficient in Korean and English (both verbal and written); additional language skills are a plus.</li><li>Ability to perform root cause analysis, decision analysis, and process mapping.</li><li>Demonstrated English language competence in written and oral communication for internal and external audiences.</li><li>Working knowledge of Android, iOS, and Windows platforms.</li><li>Develop and maintain excellent working relationships with colleagues at all levels within the organization.</li><li>Possess a high degree of technical aptitude in software testing principles.</li><li>Understand relevant technologies in the current and evolving marketplace.</li><li>Passionate about learning and staying informed about emerging technologies.</li><li>Have an in-depth understanding of how technology impacts cultural and societal development.</li></ul></div></div></div><div class="JobDetails_showMoreWrapper__ja2_y"><button aria-expanded="true" aria-haspopup="true" class="JobDetails_showMore___Le6L" type="button"><span>Show less</span><svg xmlns="http://www.w3.org/2000/svg" width="24" height="24" class="JobDetails_flipped__BVWGb"><path fill="#085" fill-rule="evenodd" d="M11.605 16.665 4 9.061 5.06 8l7.429 7.428L19.917 8l1.06 1.06-7.604 7.605a1.25 1.25 0 0 1-1.768 0Z" clip-rule="evenodd"></path></svg></button></div></div>