<p>Age of Learning® is the leading education technology innovator, creating engaging and effective learning resources to help children build a strong foundation for academic success and a lifelong love of learning. Our research-based digital education programs have proven efficacy in increasing children’s learning gains, and our curriculum is developed by an experienced team of education experts. Age of Learning’s flagship product, ABCmouse.com® Early Learning Academy, is an award-winning comprehensive curriculum for children. &nbsp;Adventure Academy™, a massively multiplayer online game (MMO), provides elementary-and middle-school-age learners the opportunity to build critical knowledge in language, arts, math, science, social studies, and more in a fun and safe virtual world. The company’s School Solutions Programs include My Math Academy® , an adaptive, personalized program that helps students master foundational math concepts, and My Reading Academy™, which helps young learners become fluent readers and build a foundation for reading comprehension and literacy. With over 10 billion learning activities completed by more than 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit www.AgeofLearning.com.</p><p>We are committed to helping all children succeed. Through the Age of Learning Foundation, we make our research-proven educational products available at no cost to millions of children in need through schools, libraries, Head Start programs, community centers, and other governmental and non-governmental organizations. Our work has served communities on 5 continents and continues to grow today</p>

Age of Learning

Senior QA Analyst (On-Site)

Software Engineer (On-Site)

Senior Software Development Engineer in Test

Product Analyst (Mid-Senior Level)

Lead a QA team in Guadalajara, ensuring software quality. Must have strong manual testing experience, leadership skills, and knowledge of bug management systems. Experience testing across multiple platforms is crucial.

<div><b>Company Overview:</b></div><div><a href="https://www.ageoflearning.com/" rel="nofollow noopener" target="_blank">Age of Learning®</a> is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning <a href="https://www.abcmouse.com/abc/" rel="nofollow noopener" target="_blank">ABCmouse.com®</a> <a href="https://www.abcmouse.com/abc/" rel="nofollow noopener" target="_blank">Early Learning Academy</a> , as well as the adaptive, personalized school solutions, <a href="https://www.ageoflearning.com/my-math-academy/" rel="nofollow noopener" target="_blank">My Math Academy®</a> , <a href="https://www.ageoflearning.com/my-reading-academy/" rel="nofollow noopener" target="_blank">My Reading Academy®</a> , and <a href="https://www.ageoflearning.com/myreadingacademyespanol/" rel="nofollow noopener" target="_blank">My Reading Academy Español</a> . Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children.</div><div><b>Summary</b> :</div><div>We are looking for a <b>Sr QA Analyst</b> to lead our Quality Assurance efforts in our Guadalajara office. This individual will oversee an existing small team of QA professionals, while also directly participating in QA activities to ensure that all software releases meet the highest quality standards. In addition to team oversight, the Sr QA Analyst will establish guidelines and best practices for the discipline. While automation experience is a plus, it is not required for this role.</div><div>The ideal candidate will possess strong leadership abilities, exceptional knowledge of manual testing processes, and the ability to balance team management with hands-on testing responsibilities. The <b>Sr QA Analyst</b> will work closely with development, product, and management teams to establish quality benchmarks and manage the end-to-end testing process. Also, they will be responsible for ensuring the quality, stability, and performance of a live product through live monitoring and issue management. This role requires someone who can inspire their team to consistently improve, mentor junior testers, and ensure the efficient delivery of high-quality software.</div><h3>Responsibilities</h3><ul><li>Lead and manage a small, established QA team to ensure thorough testing across all products.</li><li>Develop and implement testing strategies, standards, and best practices to meet quality goals.</li><li>Collaborate with cross-functional teams (Development, Product Management, etc.) to ensure seamless and timely releases.</li><li>Oversee manual testing efforts, with an option to explore automation solutions if beneficial.</li><li>Provide ongoing feedback, mentoring, and career development for QA team members.</li><li>Coordinate QA efforts in a fast-paced environment with both long and short development cycles.</li><li>Manage the bug reporting process and ensure accurate documentation of defects.</li><li>Actively monitor player or user feedback on live issues, bugs, and service interruptions through support channels.</li><li>Work with customer support teams to prioritize and address player-reported bugs or concerns.</li><li>Ensure the team maintains a culture of professionalism and continuous improvement.</li></ul><h3>Minimum Qualifications</h3><ul><li>Strong experience in manual QA testing practices, with knowledge of automation being a plus.</li><li>Experience testing across multiple platforms (browser, Android, iOS).</li><li>Excellent leadership skills, with the ability to mentor and guide a QA team to success.</li><li>Strong understanding of bug management systems (e.g., JIRA, Bugzilla).</li><li>Familiarity with source control systems (e.g., Git) and branching schemes.</li><li>Ability to communicate software issues clearly to development and management teams.</li><li>5+ years of experience in a QA role, with at least 1 year in a leadership or management capacity.</li></ul><h3>Preferred Qualifications</h3><ul><li>Automation knowledge (though not required).</li><li>Experience in continuous integration (CI) and continuous deployment (CD) environments.</li></ul><div><b>An Equal Opportunity Employer</b></div><p>Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.</p>