Volunteer Experience Leader

1 Week ago • 1-3 Years

About the job

Summary_{By Outscal}

The Volunteer Experience Leader will develop and execute strategies for the volunteer experience at YouVersion, a ministry of Life.Church. This role requires strong organizational skills, excellent communication, and the ability to build relationships with volunteers. Experience in volunteer management and a passion for ministry are essential.

The YouVersion Volunteer Leader is primarily responsible for developing and executing strategies for the volunteer experience. This role will work cross-functionally with the YouVersion Volunteer Leaders (staff) and their teams on recruiting volunteers, overseeing volunteer onboarding and training, volunteer span of care, and creating systems to support the volunteer team. This role supports the team’s direction, initiatives, and ministry efforts to achieve outcomes that further Life.Church’s mission and reach people for Christ.

YouVersion was created by the local church in 2007 and remains a ministry of Life.Church today. At Life.Church, our mission is to lead people to become fully devoted followers of Christ. Our team is committed to reaching people worldwide through innovative technology. And YouVersion is one of the ways we get to do that. Life.Church is a multi-site Christian church meeting in the United States and globally at Life.Church Online.

We wholeheartedly believe a daily rhythm of seeking intimacy with God has the power to transform lives. That’s why YouVersion creates biblically-based experiences that encourage and challenge people to seek God. We hope everyone in our community is on an active journey to become who God made them to be, abiding in Him, and drawing closer every day.

What You'll Do

Collaborate with YouVersion teams to understand needs and ensure recruitment efforts are aligned with team needs.
Partner with Marketing, Creative, and Volunteer Operations teams to implement recruitment strategy.
Establish an annual volunteer engagement survey, analyze results, share report with the team, and collaborate on strategies for improvement.
Create and scale volunteer recruitment processes to ensure processes are efficient and effective. Create a volunteer portal to bring current volunteer sites into a shared ecosystem.
Collaborate with Volunteer Leaders (staff) and Volunteer Operations team to implement a unified orientation process.
Partner with the Volunteer Operations team to create a source hub for Volunteer Leaders (staff) to reference policy and procedure documents, along with access to a variety of useful tools that will support Staff Members as they care for their volunteer teams.
Manage emails from volunteers during the onboarding process. Lead regular Volunteer Leaders (staff) collaboration meetings.
Plan and execute organization-wide YouVersion volunteer communications and events strategy.
Lead volunteer appreciation strategy and manage inventory, shipments, and budget allocation.
Provide development, feedback, encouragement, and coaching to ensure all volunteers are equipped with the necessary toolsneeded to be successful.
Plan and execute strategy to empower volunteers to be YouVersion evangelists in their churches and communities.

Skills Needed to Succeed

Excellent at process and organizational management to coordinate, structure, and provide vision to projects.
Ability to self-motivate, take initiative, make independent decisions, and solve problems.
Excellent verbal, written, and interpersonal communication skills to maintain relationships and partnerships.
Utilizes strong critical thinking skills to analyze complex problems, identify underlying issues, and develop effective solutions in a dynamic work environment.
Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
High School Diploma or GED.
1-3 years related work experience.

Benefits We Offer

- Paid parental leave, including maternity, paternity, and adoption leave.

- Generous employer-paid leave for the use of vacation, sick time, and other qualifying reasons.

- Innovative and comprehensive Medical, Dental, and Vision insurance that provides team members with useful resources and savings to navigate their holistic health.

- Life insurance policy provided for all staff members at 2x annual salary at no cost. Additional life insurance coverage is available to purchase.

- Short-Term and Long-Term disability is covered at 100% for full-time qualified staff members.

- Comprehensive wellness and mental health benefits allow staff to proactively invest in their physical and emotional health.

- Generous 401(k) retirement plan allowing a team member to have up to 12.5% (including employee contribution, employer match, and employer discretionary contribution) contributed into their account in their first year. It doesn’t stop there—the more years on staff, the greater the investment!

-$160 annually in development dollars for team members to invest in their professional growth.

- Casual dress and work environment.

- And much more!

Our Beliefs, Culture, and Commitment to Diversity

At Life.Church, every staff member, and intern is a minister and is expected to engage in the church's ministry fully. We consider ministry readiness and an individual’s capacity to represent Life.Church’s beliefs as a minister during the selection process for all staff and intern positions. An essential function within every position held by a staff member or intern at Life.Church is to uphold and represent the beliefs of Life.Church. Learn more about what we believe at Life.Church.

While we unite around our mission, we know unity doesn’t mean uniformity. Our calling is too great, and our mission is too important not to be intentional about strengthening our team through diversity. We know that diverse perspectives in race, ethnicity, background, age, and gender are essential to reaching the world for Christ. To learn more about how we strengthen our team through diversity, visit our careers page.

All data collected in our application process, from resume collection to application questions, is used for recruitment purposes only.